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Privacy Policy
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Introduction
This Privacy Policy applies to all personal data collected and processed by AGLG from visitors, customers, business partners, and service providers for the following websites and applications: www.aglgartwear.com. We protect your privacy and process your personal data in accordance with Swiss laws and the European Union's General Data Protection Regulation (GDPR).
Information We Collect
We collect and process personal information to provide our services or to comply with applicable laws. The information collected is processed in strict compliance with the GDPR and is used solely for the purposes stated in this privacy policy.
Personal Data Processed
We process some personal data that is collected automatically or voluntarily provided by the user. This data includes name, address, email address, and phone number. We also process your financial data to facilitate the payment for our services. All collected information is processed strictly in accordance with this privacy policy. The personal data processed includes:
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Personal data: first and last name.
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Contact data: email address, phone number, and address.
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Access data: username and password.
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Purchase history: price, product, and purchase date.
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Payment data: transaction history, outstanding accounts, bank account number, credit card data.
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Correspondence: communications with our customer service or marketing communications.
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Preferences: language choice and email preferences.
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Technical data: IP address, cookies, log files.
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Website usage statistics: such as how many times certain pages are visited and which products are the most popular.
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Interests: such as which products you view the most and which ads you click on.
Other Personal Data You Provide
You may provide us with other data, in addition to the above, regarding communications with customer service or when submitting a complaint. In this case, we will process such data to the extent necessary to manage and resolve your request or complaint.
Purposes and Legal Bases
We process your personal data based on the following legal bases, depending on how you interact with our website:
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Contract Execution: When you purchase products on www.aglgartwear.com, we need to process your personal data to execute the contract, for example, to process the order and payment.
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Legal Compliance: We may process or store information to fulfill legal obligations. We also use your information to investigate suspected fraud, illegal activities, violations of our terms of service, or threats to the safety of our personnel or our website.
Cookies and Analytics
We use cookies on our site to monitor who is logged into our system. For more information, please refer to our Cookie Policy.
Data Sharing
We do not share your information with third parties unless it is strictly necessary to fulfill our contract with you, to provide a service for which you have given specific and explicit consent (such as our newsletter), or to comply with local and international laws.
International Partners
www.aglgartwear.com collaborates with some partners inside and outside the European Economic Area. We ensure that the information shared is protected by an adequate level of protection by applying data processing agreements with such partners. For a complete list of personal information shared with third parties, please contact us at info@aglgartwear.com.
Withdrawal of Consent
You have the right to withdraw any consent you have given for any of our services, such as our newsletters. You can unsubscribe via the link provided at the bottom of each newsletter. Please note that by withdrawing your consent, we may no longer be able to offer you the main services for which you subscribed. Additionally, you can withdraw your consent by deleting your account. In this case, we will delete your account within four weeks.
Data Subject Rights
As a user of our services, you have certain rights under the GDPR that you should be aware of:
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Right to erasure
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Right to rectification
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Right to access
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Right to data portability
The right of access means you have the right to see what information we process about you. If you believe the information we hold is inaccurate, you can exercise your right to rectification, which is the right to modify the data we hold. You also have the right to erasure, which means we can delete the data we hold about you, except for legal obligations that require us to keep it.
Data Protection
To transfer data between our websites, our applications, and backend systems, communication is encrypted using SSL (Secure Socket Layer) encryption. We protect systems and data processing with a range of technical and organizational measures, including data encryption, pseudonymization, and anonymization, logical and physical access restrictions and controls, firewalls and recovery systems, and integrity testing. Our employees are regularly trained in the sensitive management of personal data and are required to maintain data confidentiality in accordance with legal requirements.
Minors
We do not knowingly collect or process personal data from minors under the age of 16. If we become aware that one of our users/visitors is a minor, we will take immediate steps to remove their information. If you believe we have processed or stored information about minors, please email us at info@aglgartwear.com, and we will take action to remove it as soon as possible.
Data Retention Period
We will never retain data longer than legally permitted; this may vary for different types of data. For more information on data retention periods, please email us at info@aglgartwear.com.
Changes to the Privacy Policy
The effective date at the bottom of this page indicates when this Privacy Policy was last updated. We will notify you before any substantial changes take effect so that you have time to review them. Any changes will take effect when we publish the revised Privacy Policy. Your continued use of our services after such changes means you accept the updated Privacy Policy.