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Terms and Conditions​
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ARTICLE 1: APPLICABILITY
These are the general terms and conditions ("General Terms and Conditions") of www.aglgartwear.com.
These General Terms and Conditions apply to all orders placed through the website www.aglgartwear.com. By placing an order, you explicitly accept the applicability of these General Terms and Conditions to the order you placed and declare that you are aware of their contents.
ARTICLE 2: CONTACT DETAILS
Name: AGLG
Registered Office: Route de Vuisse 130, 1992 Pont de la Morge (Switzerland) VS
Return Address: Route de Vuisse 130, 1992 Pont de la Morge (Switzerland) VS
Phone Number: +41799075207
Email Address: info@aglgartwear.com
ARTICLE 3: CONTRACT, PRICE, AND PAYMENT
The contract will be concluded when you place an order through the website www.aglgartwear.com and receive a confirmation of your order via email.
AGLG reserves the right not to accept your order if:
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The information provided is incorrect or incomplete, and AGLG has doubts about its accuracy;
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You have failed to meet a previous payment obligation;
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You have not accepted the delivery of a previous order and/or have not collected a previous order;
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The delivery address provided is in a country where AGLG does not deliver.
AGLG will inform you as soon as possible if it does not accept your order.
The price indicated on the website at the time of payment is the total price for all products, including shipping costs and applicable taxes in Switzerland.
To pay for your order, you can choose one of the payment options offered by AGLG.
Orders delivered outside of Switzerland may be subject to additional taxes and/or charges. These additional taxes and/or charges are not included in the total price indicated in paragraph 2 of this article. Any additional costs based on these taxes and/or charges will be the responsibility and risk of the customer.
www.aglgartwear.com cannot be held responsible for an offer on its website if it is reasonably clear that the offer, or part of it, contains an obvious error or typographical mistake, such as an unusually low price. We invite you to contact info@aglgartwear.com if you have doubts about the accuracy of an offer.
ARTICLE 4: DELIVERY
AGLG will do its best to process and deliver your order as quickly as possible, but in any case, within 30 days from the date of purchase. The delivery dates indicated on AGLG's website are based on the circumstances known to AGLG at the time of the contract conclusion and may be subject to changes due to external factors, such as the chosen payment method, mode of transport, and internal availability. Delivery dates may also change if you make changes to your order.
You are obliged to do everything reasonably foreseeable to enable AGLG to deliver your order on time. If you do not cooperate as described in paragraph 2 of this Article 4, AGLG reserves the right not to deliver the products.
Your order will be delivered to the delivery address or pickup point you specified on the website www.aglgartwear.com.
Ownership of the ordered products will pass to you when AGLG has received payment for the products you ordered.
AGLG will do its best to deliver the ordered products in good condition. In the event that the delivered products are incomplete or damaged, we ask that you contact us as soon as possible.
ARTICLE 5: ACCURATE REPRODUCTION AND DURABILITY
AGLG will do its best to accurately reproduce the products on its website. If you believe that the ordered product does not match the reproduction on the website at the time of the order, you may exercise your right of withdrawal. Article 6 of these General Terms and Conditions describes how you can exercise your right of withdrawal.
The durability of the products offered by AGLG on its website depends on the product material and the way and intensity with which you use the product. To ensure the maximum durability and quality of the products, it is important to follow the washing instructions and guidelines.
ARTICLE 6: WITHDRAWAL PERIOD AND RIGHT OF WITHDRAWAL
If you wish to withdraw from the contract, you can do so by any means. Please return the item or items as soon as possible, but no later than 14 days from the day after you exercise your right of withdrawal. The affected product(s) can be sent to the return address mentioned in Article 2.
You will only be responsible for any decrease in the value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. This means that all items must be returned in the same condition as they were upon receipt; items must not be damaged, soiled, washed, altered, or worn (except for trying them on), and any label or tag must be intact.
If a product is eligible for a refund, AGLG will refund the amount paid for the product within fourteen (14) days of receiving the affected product, using the bank account number you provided.
You will receive a refund of the total amount paid (including standard shipping costs). If you chose a different shipping method (e.g., UPS Saver) than the standard shipping method, the extra costs, if any, for this different shipping method will not be refunded. If you return one or more items from your original order and the total value of the remaining items falls below the threshold of [minimum amount for free shipping], we will charge you for shipping costs accordingly. We will do this by refunding the purchase price of the returned item(s) less the shipping costs for your country. The return shipping is free. The refund will be issued to the original payment method used at the time of the order.
The right of withdrawal does not apply to the following types of contracts:
Contracts for the supply of goods made to the consumer's specifications or clearly personalized.
ARTICLE 7: PRIVACY
AGLG pays particular attention to the management of your personal data. You can consult our Privacy Policy on the website.
ARTICLE 8: COMPLAINTS PROCEDURE
We will do our best to ensure that the ordering and delivery process goes smoothly. If you have a complaint, you can contact us using the contact details mentioned in Article 2 of the General Terms and Conditions.
We aim to resolve your complaint as quickly as possible.
ARTICLE 9: APPLICABLE LAW AND COMPETENT COURT
These General Terms and Conditions and the contracts concluded between AGLG and you are subject to Swiss law. The applicability of the United Nations Convention on Contracts for the International Sale of Goods is excluded.
The competent court in Sion has exclusive jurisdiction in the event that a dispute cannot be resolved amicably.
ARTICLE 10: CHANGES TO THE GENERAL TERMS AND CONDITIONS
AGLG may, at any time, modify these General Terms and Conditions. Changes to the General Terms and Conditions will only be effective if the modified version has been published on the website www.aglgartwear.com. We encourage you to review the most recent version of the General Terms and Conditions when making purchases on the site.